Question 1

Where will my Order be dispatched from?

Accepted Answer

All Orders are dispatched from the Gold Coast, Queensland via Various Courier providers. If you have not received your shipping confirmation tracking details within 24hrs, we kindly ask you to contact us via support@wellnesswoman.health

Question 2

When will my order be dispatched?

Accepted Answer

All orders placed Monday – Friday before 1pm AEST will be shipped that day. Orders placed after 1pm will be shipped the following business day. Orders placed on weekends and Public Holidays will be shipped the next business day. Please be aware in peak sale times, there may be a slight delay for dispatch.

Question 3

When can I expect to receive my Order?

Accepted Answer

Please allow anywhere between 3 to 10 business days for your Orders. Due to COVID-19 there may be some delays.

Question 4

Can I cancel my Order or make changes once it has been placed?

Accepted Answer

Please refer to our Shipping & Refund Policy, Item 3. Cancellation & Change of Mind

Question 5

Do you ship outside of Australia?

Accepted Answer

Yes. We ship Australia Wide and Internationally.

Question 6

What are your shipping rates within Australia?

Accepted Answer

We offer Free standard shipping on all orders Australia Wide.
 
Express shipping is also available starting from $20.00 (including GST)
 
NB: Orders shipped Internationally will not include shipping fees. This will be calculated on check out.

Question 7

What methods of payment are available to me?

Frequently asked questions